Shipping&Delivery
SHIPPING & DELIVERY
We ship all over Egypt within 2-5 business days (Sunday is not a Business Day).
Delivery Time Per Destination
| Destination | Delivery Time (Business Days) |
| Cairo | 3-4 business days |
| Alexandria | 4-5 business days |
| Delta | 1 week (7 business days) |
| Suez, Portsaid, Ismailya | 1 week (7 business days) |
| Beni Swef, Menya, Asyout, Sohag | 1 week (7 business days) |
| Qena, Luxor, Aswan | 1 week (7 business days) |
| Red Sea | 1 week (7 business days) |
Exchanges and Refunds for Local Orders (Egypt)
- Exchanges can be done within 14 days of receiving the order, with an extra fee for the exchange shipping.
- Refunds can be done within 14 days of receiving the order, with an extra fee for the return shipping.
- Refund or exchange requests can be initiated via our various channels.
Contact Us
Once you’d like to talk to us, we’re here to listen to your feedback, complaints, or exchange requests. You could reach out via our various channels:
- Facebook page
- Instagram account
- Email: minestore2000@gmail.com or contact@minestores.com
Our working hours are 11 AM – 7 PM. Sunday is the weekly day off. All inquiries will be attended to within one business day.
About The mine stores
The mine stores is a lifestyle independent women’s e-commerce platform. We are customer and community driven; we design and craft new jewelry for every single soul. Established in 2022.